How to Download Sky Go: A Complete Guide
If you are a fan of Sky TV and want to watch your favourite shows, movies, and sports on the go, then you might want to download Sky Go. Sky Go is a streaming app that lets you access live and on-demand content from various Sky channels on your compatible devices. You can also download shows and movies to watch offline, record programmes remotely, and manage your Sky account.
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In this article, we will show you how to download Sky Go on different devices, how to watch Sky Go on your TV, and how to troubleshoot common Sky Go issues. Whether you are a new or existing Sky customer, this guide will help you enjoy Sky Go without any hassle.
What is Sky Go and why you should use it
Sky Go is a streaming app that offers a mix of live and on-demand content from popular Sky channels, such as Sky Atlantic, Sky Cinema, Sky Sports, and more. You can watch shows like Succession, House of Dragon, The Last of Us, Chernobyl, Big Little Lies, and many others. You can also catch up on the latest news, documentaries, comedy, and kids' programmes.
With Sky Go, you can watch the TV you love anywhere, at no extra cost. And with Sky Mobile, you can watch Sky TV on the go without using your data. You can also download shows and movies to watch offline when you don't have an internet connection. You can also record programmes remotely from your device and watch them later on your Sky Q box.
Sky Go features and benefits
Some of the main features and benefits of using Sky Go are:
You can stream over a hundred channels live or watch thousands of shows and movies on demand.
You can watch up to six live channels at the same time with the split-screen feature.
You can create up to six profiles for different members of your household and personalise your recommendations.
You can download shows and movies to watch offline on up to six devices.
You can record programmes remotely from your device and watch them later on your Sky Q box.
You can manage your Sky account, check your bill, change your package, or upgrade your services.
Sky Go subscription plans and costs
Sky Go is included at no extra cost to your Sky TV subscription. You just need to sign in with your Sky ID and password to access the app. You can register up to six devices and watch on one device at a time.
If you want to watch on more than one device at the same time, you can upgrade to Sky Go Extra for 5 a month. This will let you watch on up to four devices simultaneously. You will also get access to more downloadable content and be able to use the app on games consoles like PlayStation and Xbox.
If you are not a Sky TV customer, you can still use Sky Go by subscribing to Now (formerly Now TV). Now is an internet TV streaming service powered by Sky that lets you buy passes for different channels or genres. For example, you can buy an Entertainment Pass for 9.99 a month or a Cinema Pass for 11. How to download Sky Go on different devices
Sky Go is compatible with a range of devices, including iOS, Android, Windows, Mac, PlayStation, Xbox, and more. You can download the Sky Go app from the app store or the website of your device. Here are the steps to download Sky Go on different devices:
How to download Sky Go on iOS devices
If you have an iPhone or iPad with iOS 12 or above, you can download Sky Go from the App Store. Follow these steps:
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Open the App Store on your device and search for Sky Go.
Tap Get and then Install to download the app.
Once the app is installed, open it and sign in with your Sky ID and password.
You can now enjoy Sky Go on your iOS device.
How to download Sky Go on Android devices
If you have an Android phone or tablet with Android 5.1 or above, you can download Sky Go from Google Play. Follow these steps:
Open Google Play on your device and search for Sky Go.
Tap Install to download the app.
Once the app is installed, open it and sign in with your Sky ID and password.
You can now enjoy Sky Go on your Android device.
How to download Sky Go on Windows and Mac computers
If you have a Windows or Mac computer with a compatible browser, you can download Sky Go from the Sky website. Follow these steps:
Go to sky.com/skygo and click Download for Windows or Download for Mac depending on your operating system.
Save the file and run it to install the app.
Once the app is installed, open it and sign in with your Sky ID and password.
You can now enjoy Sky Go on your computer.
How to download Sky Go on other devices (Fire OS, Huawei, Apple TV, etc.)
Sky Go is also available on some other devices, such as Fire OS, Huawei, Apple TV, and more. However, not all devices are supported and some may have limited functionality. You can check the list of supported devices and system requirements here. To download Sky Go on these devices, you need to follow the instructions provided by the device manufacturer or the app store. For example, to download Sky Go on Fire OS devices, you need to use the Amazon Appstore. To download Sky Go on Huawei devices, you need to use the Huawei AppGallery. To download Sky Go on Apple TV devices, you need to have a Sky Multiscreen or Whole Home subscription.
How to watch Sky Go on your TV
Sky Go is designed for watching TV on your mobile devices, but you may also want to watch it on your big screen. There are two main ways to do this: casting and using HDMI cable or other methods.
How to cast Sky Go from your phone or tablet to your TV
Casting is a feature that allows you to stream content from your phone or tablet to your TV wirelessly. You need a compatible device that supports casting, such as Chromecast or Apple TV. You also need a WiFi connection and the latest version of the Sky Go app. Here are the steps to cast Sky Go from your phone or tablet to your TV:
- If you are using Chromecast: - Connect your Chromecast device to your TV's HDMI port and power it on. - Make sure your phone or tablet and Chromecast are connected to the same WiFi network. - Open the Sky Go app on your phone or tablet and sign in with your Sky ID and password. - Tap the Chromecast icon at the top right of the app and select your Chromecast device from the list. - Choose the show or movie you want to watch and tap Play. - You should see Sky Go on your TV screen. - If you are using Apple TV: - Connect your Apple TV device to your TV's HDMI port and power it on. - Make sure your phone or tablet and Apple TV are connected to the same WiFi network. - Open the Control Center on your iOS device and tap Screen Mirroring. - Select your Apple TV device from the list. - Open the Sky Go app on your phone or tablet and sign in with your Sky ID and password. - Choose the show or movie you want to watch and tap Play. - You should see Sky Go on - You should see Sky Go on your TV screen. How to use HDMI cable or other methods to watch Sky Go on your TV
If you don't have a casting device or prefer a wired connection, you can also use an HDMI cable or other methods to watch Sky Go on your TV. You need a compatible device that has an HDMI port, such as a laptop or a games console. You also need an HDMI cable and the latest version of the Sky Go app or website. Here are the steps to use HDMI cable or other methods to watch Sky Go on your TV:
- If you are using a laptop: - Connect your laptop to your TV's HDMI port using an HDMI cable. - Make sure your laptop and TV are turned on and set to the correct input source. - Open the Sky Go app or website on your laptop and sign in with your Sky ID and password. - Choose the show or movie you want to watch and click Play. - You should see Sky Go on your TV screen. - If you are using a games console: - Connect your games console to your TV's HDMI port using an HDMI cable. - Make sure your games console and TV are turned on and set to the correct input source. - Open the Sky Go app on your games console and sign in with your Sky ID and password. - Choose the show or movie you want to watch and press Play. - You should see Sky Go on your TV screen. How to troubleshoot common Sky Go issues
Sky Go is a great way to watch Sky TV on the go, but sometimes you may encounter some issues that prevent you from enjoying the app. Here are some of the common Sky Go issues and how to fix them:
How to fix Sky Go error messages or codes
Sometimes, you may see an error message or code on Sky Go that indicates something is wrong with the app or your device. For example, you may see "Sky Go is not currently supported on this device" or "Sky Go Error Code: 25". These errors can be caused by various reasons, such as incompatible devices, outdated software, network problems, account issues, etc.
To fix these errors, you need to follow the instructions provided by the error message or code. You can also check the list of common Sky Go error messages and codes here and find out what they mean and how to resolve them. Some of the general steps you can try are:
Make sure your device is compatible with Sky Go and meets the system requirements.
Make sure your device has the latest version of the Sky Go app or browser.
Make sure your device is connected to a stable internet connection.
Make sure your device has enough storage space and battery power.
Make sure you are signed in with the correct Sky ID and password.
Make sure you have not exceeded the device limit or simultaneous streaming limit.
Restart your device and the Sky Go app or browser.
Uninstall and reinstall the Sky Go app or clear your browser cache and cookies.
How to improve Sky Go streaming quality or speed
Sometimes, you may experience poor streaming quality or speed on Sky Go, such as buffering, freezing, pixelation, or low resolution. This can affect your viewing experience and make you miss out on important moments. These issues can be caused by various factors, such as network congestion, bandwidth limitations, device performance, etc.
To improve your streaming quality or speed on Sky Go, you need to optimize your network and device settings. You can also check the list of tips and tricks here to enhance your streaming experience. Some of the general steps you can try are:
Use a wired connection instead of a wireless connection if possible.
Avoid using multiple devices or apps that consume a lot of bandwidth at the same time.
Move closer to your router or use a WiFi extender if you have a weak signal.
Adjust your streaming quality settings to match your internet speed and data allowance.
Download shows and movies to watch offline if you have a slow or unreliable connection.
Update your device software and drivers regularly.
Close any background apps or processes that may slow down your device.
How to contact Sky Go customer support or get help online
If none of the above steps work for you, or if you have any other questions or concerns about Sky Go If none of the above steps work for you, or if you have any other questions or concerns about Sky Go, you can contact Sky Go customer support or get help online. Here are some of the ways you can do that:
You can call Sky Go customer service on 0333 759 2883 (UK) or 0818 719 819 (Ireland) from 8:30am to 11:30pm, seven days a week. You can also use the Sky Go app to call them for free.
You can chat with Sky Go advisors online on the Sky website or the Sky Go app. You can also use the Sky Go app to scan a QR code and start a chat.
You can visit the Sky Go help centre on the Sky website or the Sky Go app. You can find answers to common questions, guides, videos, and community forums.
You can follow Sky Go on social media platforms like Facebook, Twitter, and Instagram. You can also use the hashtag #SkyGoHelp to get help from other users or experts.
Conclusion and FAQs
Sky Go is a streaming app that lets you watch Sky TV on various devices. You can download Sky Go from the app store or the website of your device. You can also watch Sky Go on your TV by casting or using HDMI cable or other methods. If you encounter any issues with Sky Go, you can try some of the troubleshooting steps or contact Sky Go customer support or get help online.
We hope this article has helped you learn how to download Sky Go and enjoy it on your device. If you have any feedback or suggestions, please let us know in the comments below. Thank you for reading!
FAQs
Here are some of the frequently asked questions about Sky Go:
How much data does Sky Go use?
Sky Go uses different amounts of data depending on your streaming quality settings and whether you are watching live or on-demand content. According to Sky, the approximate data usage for Sky Go is as follows:
Streaming qualityLive contentOn-demand content
Low0.5 GB per hour0.3 GB per hour
Medium1 GB per hour0.7 GB per hour
High2 GB per hour1.4 GB per hour
Highest4 GB per hour2.8 GB per hour
You can change your streaming quality settings in the Settings menu of the Sky Go app or website. You can also use WiFi or download shows and movies to watch offline to save data.
How many devices can I use with Sky Go?
You can register up to six devices and watch on one device at a time with Sky Go. If you want to watch on more than one device at the same time, you can upgrade to Sky Go Extra for 5 a month. This will let you watch on up to four devices simultaneously.
How do I delete a device from Sky Go?
If you want to delete a device from Sky Go, you need to go to Manage Devices in the Settings menu of the Sky Go app or website. You can delete one device per month and replace it with another one. If you have Sky Go Extra, you can delete up to four devices per month.
Can I watch Sky Go abroad?
You can watch Sky Go abroad in any of the countries that are part of the European Union (EU). You just need to sign in with your Sky ID and password as usual. However, some content may not be available due to rights restrictions. You cannot watch Sky Go outside of the EU.
Can I cancel Sky Go?
You cannot cancel Sky Go separately from your Sky TV subscription. If you want to cancel your Sky TV subscription, you need to contact Sky customer service and give them at least 31 days' notice. You will lose access to Sky Go once your subscription ends.
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